Adding desktop/laptop computers to your BlackBerry Cylance Protect tenancy

The following steps will guide you through the steps necessary to protect your desktop/laptop computers with BlackBerry Cylance Protect.

After signing in to your BlackBerry Cylance Protect tenancy, you will be brought to the Dashboard screen.

On the left side of the screen is a menu, where you should click the Devices option.

On the Devices screen, tap the Add new device button.

A pop-up will appear with a "Token" (a unique string of numbers and letters). Highlight this token, right-click on it, and choose Copy.


Tap either the Windows OR macOS buttons (depending on which operating system your machine is running), and choose the installation file you want to download.

  • For Windows computers, we recommend you choose Windows Exe
  • For Apple Macs, we recommend you choose Mac Dmg

The installation file for BlackBerry Cylance Protect will start to download to your designated folder for downloads.

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