How to set up/activate your BlackBerry Cylance Protect account/tenancy

The following steps will guide you through the setup of your BlackBerry Cylance Protect account/tenancy if you purchased it from Rolo.

If you have already created your BlackBerry Cylance Protect account/tenancy, you will need to sign in to it in order to perform any actions.

When you buy 1 or more licenses of BlackBerry Cylance Protect from Rolo, those licenses are all managed by you under your own "Tenancy".

Within 72 hours of making your purchase, you should receive an email from no-reply@cylance.com inviting you to become the administrator of your BlackBerry Protect tenancy. Click the link inside this email.

Enter the email address you made your purchase with, as well as your first name, last name and a secure password, then click the Create account button.

You will then need to agree to the BlackBerry Solution License Agreement, by reading to the bottom of the page, checking the box for I accept the terms of the license agreement and then clicking the Accept button.



Congratulations! Your tenancy is now active and you can start protecting your devices.

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