Rolo Secure Chat Help CenterWe are always happy to help you if you have any problems using Rolo or simply have questions about Rolo.
If you are able to get on Rolo
If you are already a Rolo user and are having a problem within the app, you can tap your avatar in the top left corner, and beneath the "Support" heading, choose the "Rolo Help" option.
This will open a chat with our support team, where you can leave a message.
When reporting your issue, please let us know your device model, operating system, and version of Rolo.
Where possible, please send a screenshot or screen recording of the issue you're facing.
If you are unable to get on Rolo
If you are unable to sign up/in to Rolo, please email our support team on help@rolo.chat.
If you are not emailing from the same email address as your account, please let us know the email of the account.
When reporting your issue, please let us know your device model, operating system, and version of Rolo.
Where possible, please send a screenshot or screen recording of the issue you're facing.